Terms of Service
Overview
These Terms of Service govern your access to and use of TreadPOS (“we,” “us,” or “our”), including our website, marketing pages, and point-of-sale and shop-management software (collectively, the “Service”).
By creating an account or using the Service, you agree to these terms and to our Privacy Policy. If you use the Service on behalf of a shop or business, you confirm that you have authority to bind it, and “you” includes that business. If you do not agree, please do not use the Service.
The Service
TreadPOS is point-of-sale and shop-management software built for tire retailers. It is designed to include:
- A POS terminal, tire inventory management, and VIN and fitment lookup
- Service and work orders, digital vehicle inspections, appointment and bay scheduling
- Customer and fleet records, accounts receivable, and a loyalty program
- Good / Better / Best quotes, purchase orders, and tire storage
- Marketing campaigns and customer messages
- DOT tire registration
- Employee time clock, multi-location management, and reports
- AI features, including PY Assistant
Some features described on our website may still be in development and released over time. We may add, change, or discontinue parts of the Service, and we will give reasonable notice of material changes.
Accounts and eligibility
You must be at least 18 years old and able to enter a binding contract to hold a TreadPOS account. Provide accurate information and keep it current.
You are responsible for your account, for keeping your login credentials confidential, and for all activity under your account. You are also responsible for the team members and locations you add, the roles and permissions you give them, and what they do in the Service. If you believe your account has been compromised, contact us immediately at [email protected].
Your data
Your shop’s data is yours: your sales, inventory, work orders, appointments, customer and vehicle records, inspection photos, and reports. You grant TreadPOS a non-exclusive license to host, process, and display that data solely to provide and improve the Service, as described in our Privacy Policy.
You are responsible for having the right to collect and use the customer information you enter, and for handling it in line with applicable law. You can export your data at any time.
Pricing & fees
The TreadPOS software is free forever. Every feature, every module, every user, and every location is included, with no tiers, no subscription, no setup fees, and no contracts.
- Cash sales cost $0.
- Card and ACH payments run through PaidYET for a flat five cents (5¢) per transaction, paid by the shop.
Merchant account options are available, or you can bring your own merchant account. Either way, card and ACH payments still run through PaidYET at the same flat 5¢ per transaction, with no platform fee on top. See our pricing for more.
Payments
Card and ACH payments are processed by our payment partner, PaidYET, and settle to your merchant account. TreadPOS is not a bank or a payment processor and does not hold your funds. PaidYET’s own terms also apply to payment processing.
You are responsible for:
- Your prices, quotes, deposits, refunds, and warranties
- Getting your customers’ authorization for card and ACH payments, including any stored payment methods or fleet and house-account billing
- Disputes, chargebacks, and returned payments on your account
- Taxes and fees on your sales, including any tire fees your state or locality requires
Your responsibilities as a shop
Sales, service, and repairs are between you and your customers. TreadPOS provides the software and is not a party to them. You are responsible for the work your shop performs and for following the laws that apply to your business.
Fitment and inspections
Fitment lookups, inspection results, and service reminders are tools to help your team. Confirm tire size, load and speed ratings, and other specifications against the vehicle and the manufacturer’s information before you sell or install a tire.
DOT tire registration
Where the Service helps you capture and submit tire registration information, you remain responsible for the accuracy of the DOT numbers and customer details you enter and for meeting your obligations under federal tire registration rules.
AI features
TreadPOS AI and PY Assistant work inside your shop’s workspace and follow the roles and permissions you set. They take action only after you confirm it. AI suggestions, drafts, and readouts can be wrong, so review them before you rely on them or send them to a customer. We do not use your customer or sales data to train outside models.
Customer messages
You are responsible for the content of the emails and text messages you send to customers through the Service, and for having your customers’ consent where the law requires it. Send marketing only to customers who have agreed to receive it, and honor every opt-out.
Acceptable use
Don’t misuse TreadPOS. You agree not to:
- Break the law or help anyone else break it
- Infringe anyone’s rights, including privacy and intellectual property rights
- Send spam or deceptive content
- Upload malware or harmful code
- Scrape, probe, or attempt to gain unauthorized access to the Service, another shop’s data, or our systems
- Interfere with the operation of the Service or get around its limits or security
- Process payments that are not for real goods or services your shop provides
We may remove content or suspend access that violates these terms.
Third-party services
TreadPOS works with third-party services, including PaidYET for payments and other integrations you choose to connect. Your use of those services may be subject to their own terms, and we are not responsible for them.
Intellectual property
TreadPOS owns the Service, including its software, design, names, and logos, excluding your data. You may not copy, modify, resell, or reverse-engineer the Service without our written consent. If you send us feedback, we may use it without obligation to you.
Disclaimers
The Service is provided “as is” and “as available,” without warranties of any kind, whether express or implied, including merchantability, fitness for a particular purpose, and non-infringement. We do not warrant that the Service will be uninterrupted, error-free, or completely secure.
Limitation of liability
To the fullest extent permitted by law, TreadPOS and its officers, directors, employees, and agents will not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits, revenue, data, or goodwill. Our total liability for any claim relating to the Service will not exceed the greater of the amounts you paid us in the twelve months before the claim or USD $100.
Indemnification
You agree to indemnify and hold harmless TreadPOS from claims, damages, and expenses arising out of your use of the Service, your data, your violation of these terms, or your dealings with customers or other third parties, including the sale, installation, and service of tires and vehicles.
Termination
You may stop using the Service at any time. To close your account, email [email protected]. Export your data first: after you close your account, we delete or anonymize it as described in our Privacy Policy.
We may suspend or terminate your access for breach of these terms, for fraud or abuse, or to protect the Service, our users, or the public. Provisions that by their nature should survive termination, including data ownership, fees owed, disclaimers, limitation of liability, and indemnification, will survive.
Governing law
These terms are governed by the laws of the State of California, without regard to its conflict-of-laws rules. Any dispute will be resolved in the state or federal courts located in Los Angeles County, California. You agree to first attempt to resolve disputes informally by contacting us and allowing 30 days for a response.
Changes to these terms
We may update these Terms of Service from time to time. When we make material changes, we will post the updated terms on this page and revise the “Last updated” date above, and we will notify you by email or through the Service at least 14 days before they take effect. Your continued use of the Service after that constitutes your acceptance of the revised terms.
Contact us
If you have questions about these Terms of Service, please reach out:
- Email: [email protected]
- Website: Contact form
We aim to respond within five business days.